FAQ

If you have completed the registration process but haven't received a confirmation email, there could be several explanations.

First, please check if the payment has been successfully processed and your account has been debited. If you haven't been charged, try the registration process again. If the payment has been successfully processed and you still haven't received a confirmation email, please don't hesitate to contact us through our contact form here.

Runners may cancel their registration at any time via their runner's area.

-** If you HAVE taken out the cancellation insurance**, depending on the reason for cancellation, you may be entitled to a full refund. To do so, you need to access your registration dashboard and click on Apply for a refund to cancel your registration and fill out the refund request form which will be addressed to the insurance. ATTENTION: before cancelling your registration, please make sure you have read the general terms and conditions HERE.

• If you have NOT taken out the registration cancellation insurance, no refund will be possible. You can check our registration conditions here. To cancel your registration, access your registration dashboard and click on the Cancel my registration button.

Registration is personal for each individual. No bib transfer to the other person or deferral to the next year's race will be possible.

Please note that even in case of injury, it will not be possible to transfer or defer your registration.

You can consult the list HERE

The bib collection for all distances will take place at the Event EXPO in Cesis on July 31st.

If you will run Gauja Trail 85 KM distance and don't take out your bib on July 31st in Cesis, then you will be able to take it out before your race start in Sigulda on August 1st.

If you will run Gauja Trail 50 KM distance and don't take out your bib on July 31st or August 1st in Cesis, then you will be able to take it out before your race start in Ligatne on August 2nd.

Check out more here: HERE

• Gauja Trail 85 KM : 3 Running Stones
• Gauja Trail 50 KM : 2 Running Stones
• Gauja Trail 25 KM : 1 Running Stones

You will also have a valid UTMB index in the race category you have completed.